Friday, August 12, 2011

How do I reboot my laptop when recovery disk does not work?

HD crashed. Blue screen. ARD did not work. Backup disk did not work. Called HP tech. They tried over the phone, but could not fix, so they suckered me into buying a new "official" HP ARD disk and Recovery Applications and Drivers disks (which I already had and used to no avail, but HP tech swore my old disks were defective.) Still does not work - still blue screen. Goes as far as uploading the files, then comes to "Windows Starting", and it freezes on the blue again. I've tried all the "obvious" solutions, i.e., opening in different versions of safe mode, reloading backed up drivers, used recovery disk, and the best I've gotten is a few different pop up remarks, but no error numbers to google. These are some of the pop ups or . Anybody have any suggestions?

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